We automate the process of requesting, responding, and repurposing google reviews for your business. We send personalized images via text and email with your end customers name on it. Then we respond to each review. Finally we repurpose all the 5 star reviews into social media content we create and post for you. The best part is we integrate into your current process so you don't have to change or do a thing!

Yes, we can work with any type of outdoor or travel business as long as they collect contact information from their clients. Specifically we need your list to contain your customer’s name, phone number, and email address.

Yes, we can discuss any customizations you would like to add. However, we do have tested scripts that are proven to perform!

Our system works in the background without interfering with any of your current systems. Our goal is always to integrate seamlessly so you don't have to change a thing!

No, there is no limit to the number of reviews you can collect. We have helped our clients get thousands of reviews! The amount of reviews you get is largely determined by how many customers you have helped, your industry, and their experience with your business!

We can point review requests to Yelp and Facebook, as well as plenty of other review platforms. However, we recommend and prioritize Google Reviews due to the increase in local rankings on Google and all the other additional benefits. We think Google Reviews give you the biggest bang for your buck!

We are always open about our pricing. You will only ever be charged for 3 things. First, is the onboarding fee. The second, is your monthly text & email expenses. Third, is your reviews which we charge monthly via the number of reviews we successfully get you. We only charge for 4 star reviews or better. To make pay per review, and simple pricing possible at The Journey, we rebill the text and email expenses to you directly. We do not make any money on these expenses. These are hard costs that are associated with reaching out to your customers via our various email and sms platforms. Our clients are very understanding of these since it is less that $5-$10/month for most clients depending on customer volume.

All you have to do is give us 30-40 minutes on an onboarding call and we take care of everything else!

Yes, we provide analytics and reporting showing all the numbers related to your Google review process!

We take responding to negative reviews very seriously, approaching each one with kindness and a proactive attitude to make things right. Rest assured, we will always notify you when a negative review is received. However, it's important to note that negative reviews haven't been an issue for us. On average, we get an impressive rating of 4.987.

Of course! We will show you how to log in and keep track of all your reviews and analytics!

Nope! We are easy to work with no long term contracts always month to month!

We prioritize customer data privacy and follow strict security measures. We never use the customer data for anything besides reaching out to request reviews on your behalf. We never share or sell any customer information!

Yes! We respond to your reviews for you! These are personalized responses that use the reviewer first name and the context from the review. This will end up saving you hours!

Yes, actually the first play in our playbook for a new customer is to reach out to all their previous customers for a "Review Reactivation" normally resulting in 10-20% of previous customers to leave a review!

Customer satisfaction is incredibly important to us! We provide same day text & email support. If the issue is complex we will book a support call to get it sorted.

There is a good chance we do! We integrate with over 6,000 other apps! Our goal is always to integrate seamlessly so you don't have to change a thing we just work in the background!

No, there are no restrictions. We can work with anyone anywhere.

We help you collect positive reviews with our personalized image review requests and increase trust among potential customers. In addition, our system helps your business rank higher on Google and stand out from the competition.